Going the extra mile: meet Project Sales Principal Michelle Shaw

Michelle is a person who likens residents to extended family, so it's not surprising the warm and caring Sales Principal is passionate about finding the right home for each potential buyer at Levande Oak Grange and Bentleigh East.

Michelle is an award-winning sales professional but sees herself as more of a guide and supporter than anything else. In her role as Project Sales Principal, Michelle helps prospective residents make the right decision for their next chapter, then stays alongside them every step of the way until they're comfortably settled in.

Known for her caring and friendly nature, Michelle places strong emphasis on building genuine relationships. She creates consistent touchpoints, keeps residents informed, and helps ease the practical challenges of moving - from providing updates to answering questions or even recommending trusted removalists. Her goal is simple: to make what can feel like a daunting transition as seamless and reassuring as possible.

Michelle has worked in the retirement living industry for more than 11 years, a deliberate decision she made following a career in the legal field, wanting to 'give back' as part of her work.

"I truly believe in retirement living communities. There are so many people I see who are isolated, and when they move in, they flourish," Michelle says.

Michelle is deeply passionate about helping people navigate this significant life change. She believes her role is to inform and guide, trusting Levande's strong communities and thoughtfully designed homes will speak for themselves. Michelle's approach is to help people think about their current situation, the vision of what they'd like their new life to look like, and then finding the best options to fit.

" The whole industry is a beautiful group of people," Michelle says.

"There's no other group where you can just walk into a group and feel so welcome - like in a clubhouse. It's a big decision, and I do this to help. I like to think I go the extra mile to make sure everything's perfect."

It's clear Michelle does go above and beyond, in 2024, being recognised as the Property Council Sales Advisor of the Year for Victoria and Tasmania, and named a national finalist.

If you're considering your next step in Melbourne's beautiful south east, a conversation with Michelle is a great place to start.

Contact Michelle today!